First Login Instructions
- Type in your Member Number, found on your statement or membership card. Use a 5-digit format (apply a leading zero if your number is four digits).
- If you cannot locate your Member Number or you need login support, email the office or call 212-475-6116 during weekday office hours
- If you are a member spouse with a complimentary guest card, you may need to append "s" to the 5-digit member number. You and your spouse have separate logins
- Type in your temporary Password, which is your last name in lowercase. See the example below
Example: Joan Smith, member 00123 (zero, zero, one, two, three)
Member Number: 00123
Once you login, follow the on-screen instructions to update your password. This is your new password for regular visits to the member portal